Ordering & Logistics

  • Q What is the typical lead time?

    A
      • In-stock items: 7-15 business days.

      • Standard production: 20-45 business days.

      • OEM/New mold projects: Usually 45-60 days, depending on the complexity of the design.

  • Q Can I request free samples for testing?

    A Yes. We understand the importance of validation. We typically provide free samples for quality evaluation; customers are only responsible for the shipping costs.
  • Q What is the Minimum Order Quantity (MOQ)?

    A
    • Standard Products: We offer flexible MOQs for items in stock.

    • Custom/OEM Orders: The MOQ depends on the specific mold and production requirements. Please contact our sales team for a detailed quote.

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